What if I want a refund for a Live streaming product or package?
How can I change my personal details such as password?
How can I retrieve my password if I forget it?
What forms of payment do you take?
What can I do if my credit card is declined and I think its a mistake?
How can I view my purchase history?
Can I access Live Match Streaming video content from a Macintosh?
What is my CCV / CVV number?
Do I have to purchase the entire subscription package or can I just purchase individual matches?
Can I access Live Match Streaming video content from a Tablet?
How do I purchase a ticket to watch a match online?
From what countries/regions can I access Live Streaming?
How do I watch the Live Streaming once the match begins?
System Requirements
What subscription packages are available to purchase?
How do I contact your support staff? How do I use the online support site?
What kinds of support are available?
What browsers are supported?
Can I use the support site in any languages other than english?
Can I cancel my 'Pass' Subscription?
Blank pop-up or White screen
Request for More Information
Why can I not view the site correctly?
Do I need to have Javascript enabled to use Live Match Streaming video content?
Do I need to enable 'pop ups'? What if I have a pop-up blocker?
What do my security settings need to be?
I experienced buffering, image stuttering and freezing. What should I do?
What should I know about my IP address?
I am behind a firewall. Can I still access the live streaming video?
Why do I get a ‘connection error’ message when viewing match streams?
